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Integrated Combat Platform X-ONE：Enterprise-Level SuperApp

Date：2024.08.29 17:57Views：

（Research results from Celedog® Institute, published in Shenzhen in August 2024）

Summary

Celedog® Research Institute is committed to the research and development of an enterprise-level digital platform, namely the Enterprise-level integrated combat platform (hereinafter referred to as X-ONE). X-ONE aims to build an enterprise-level integrated combat system that spans isolated services and silo functions, seamlessly integrates the physical and digital worlds, connects all online, intelligently automates, and seamlessly connects business ecosystems. X-ONE has been successfully applied in government, energy, manufacturing, finance and other fields.

1 Introduction

In the complex global business environment and fast-moving technological changes, enterprises are facing unprecedented challenges and opportunities. The wave of digital transformation is sweeping the world, and enterprises need advanced technology tools to improve efficiency, optimize operations, and enhance competitiveness. In this context, SuperApp, a platform that integrates multiple core functions and micro-applications, has become the core business tool of modern enterprises.

X-ONE is not only a collection of technical tools, but also a new enterprise operation concept based on Biz-Agile®. X-ONE adheres to the "5 everythings" digital management concept proposed by Huahui to realize the composable management of business processes, products and services, resource capabilities and IT, which aims to break information silos, promote cross-departmental collaboration and communication, improve the flexibility and response speed of the overall business, and help enterprises achieve all-round digital transformation, thereby bringing significant competitive advantages to enterprises.

Figure 1 X-ONE 5 Everythings

This article will delve into the definition and characteristics of an integrated combat platform, analyze its components and advantages, discuss possible challenges in its implementation, and demonstrate its effectiveness in the enterprise through real-world cases. Finally, we will look forward to the future development trend of the integrated combat platform and explore how emerging technologies such as artificial intelligence, Internet of Things, and cloud computing can further promote the development of Superapp.

2 Definition and core concept of integrated combat platform

2.1 The dilemma of enterprise digital construction

In the process of enterprise digital transformation, application construction faces a variety of challenges. First, the large number of independent applications leads to complex management and use, difficult and costly system integration, data silos between applications hindering information sharing and integration, and inconsistent user experience. In addition, maintaining and updating multiple applications increases the burden on IT departments, and inconsistent security and privacy protections increase the risk of security breaches.

Second, developing, integrating, and maintaining multiple applications requires significant resources, increasing the cost burden on the enterprise. Employees need to master how to use multiple applications, resulting in increased training costs and time. Different applications use different technology stacks, and technical compatibility issues frequently occur. In addition, the introduction and integration of new technologies will also face great difficulties, involving complex technical compatibility and integration issues, unable to achieve the inability to connect new technologies, making it impossible for enterprises to quickly keep up with the changes of new technologies.

Finally, the use of different applications can complicate business processes and reduce overall operational efficiency. Due to the large number of independent applications and complex integration requirements, adapting and upgrading systems in response to business changes often takes a long time and makes it difficult to respond quickly. In addition, business process complexity and technical compatibility issues limit enterprises' ability to respond flexibly to market changes, affect enterprise agility, hinder the process of digital transformation, and weaken the overall operational effectiveness and competitiveness.

2.2 Proposal of SuperApp

According to Gartner's "Top 10 Strategic Technology Trends for 2023" report, SuperApp is one of the top 10 strategic technologies. Superapp is an application platform that integrates multiple core functions and miniapps, aiming to provide a microapp ecosystem that users can choose to activate for a consistent and personalized app experience. These microapps can be developed independently and added or removed as needed. Super apps provide a seamless user experience by integrating multiple functions such as messaging, payments, and IoT services. According to Gartner, more than 50% of the world's population is expected to use multiple super apps on a daily basis by 2027.

Figure 2 Gartner's definition and features of SuperApps

Users access a range of discrete services through an ecosystem, with internal development teams and external partners building and deploying modular microapps for super apps. The provider ecosystem also amplifies the value of superapps by providing easy access to a wider range of services within the app.

Key features of a Superapp include:

- Versatile integration: Integrates multiple core functions and services.

- User experience: Provide a seamless and unified user experience.

- Micro application platform: Independently developed micro applications (miniapps) can be added or removed as needed. There is no separate app store or marketplace for microapps, they are discovered and activated by super app users, and once used, they can also be easily removed from the user interface.

- Flexibility and scalability: Ability to scale functionality based on user and business needs.

- Data-driven: Leverage data analytics and intelligence to improve service and operational efficiency.

2.3 Definition and core concept of the Integrated Combat Platform (X-ONE)

Huahui Enterprise Integrated Combat Platform (X-ONE) is an enterprise-level digital workspace and an enterprise-level SuperApp, aiming to build an enterprise-level integrated combat system that spans isolated services and silo functions, seamlessly integrates the physical and digital worlds, is fully connected, intelligently automated, and seamlessly connects the business ecosystem. The ultimate experience of the future work scene of thousands of people and thousands of faces.

Figure 3 Schematic diagram of X-ONE

The core design philosophy and key features of the X-ONE include:

- Seamless integration: Arm people, things, and spaces in the physical world with digital equipment, and use digital twin technology to achieve seamless integration of the digital world.

- Full digitalization: Based on Biz-Agile® and DWS platform capabilities, it realizes full digitalization of management, engineering activities, products/services, and human resources profiling and full shelf. Build with powerful orchestration blocks to support flexible and diverse work scenarios.

- Intelligent full drive: Relying on leading high-quality industry and enterprise data resources, we build enterprise-level large-scale models based on Celedog®, with data intelligence as the core, to provide accurate and efficient big data support for operation processes and decision-making.

- Everything-as-a-service and composable: Adhering to the concept of "all-as-a-service" for enterprise management and product services, the E-AA method is adopted to build four atomic service marketplaces (i.e., microapplication platforms and miniapps). Through the combination of business flow and output of products and services.

- Ultimate user experience: Enterprise-level user interface (EUI) design is adopted to create a full card-based service model, improving the intuitiveness of user interaction and the convenience of operation. Through this design and data intelligence technology, adhering to the concept of "service to find people", X-ONE actively pushes "services", so that users can quickly access the services and information they need, reduce complex operations, and improve work efficiency. The full card service presents different functional modules in the form of cards, so that the interface is simple and orderly, and users can freely combine and configure according to their needs to meet individual needs, so as to provide a highly customized and consistent user experience.

- Full real-time operation design: Breaking the traditional informatization and digital construction mode, X-ONE realizes "behavior is record, record is data" for enterprise operation management and product services through technologies such as digital twin and next-generation digital technology platform DWS, and builds X-ONE into an enterprise-level full-real-time operation integration system.

3 Introduction to the architecture and main components of the integrated combat platform

3.1 Capability architecture of the integrated combat platform

Based on Biz-Agile®, Celedog®, and the next-generation digital technology platform (DWS), the Integrated Combat Platform integrates industry-leading digital technologies, adopts a future-oriented composable and agile architecture, and provides a full real-time intelligent operation integration platform with the ultimate experience.

Figure 4: Digital Corporate Philosophy Map

Figure 5: X-ONE Digital Capability Architecture

3.2 Hierarchical management of the integrated combat platform

The Integrated Combat Platform is a composable, intelligent, real-time, data-driven combat system based on operational scenarios to support the strategic, tactical, and operational needs of an organization at different levels. The platform can be built hierarchically according to scenarios to meet the needs of different levels and functions of the enterprise, and ensure collaboration and information flow between all levels, including but not limited to: enterprise-level, domain-level, departmental-level, and combat scenario level.

3.2.1 Enterprise-level

The enterprise-level integrated combat platform is an enterprise-level One System, that is, the enterprise digitally manages all business activities of the enterprise on a digital platform, and realizes the end-to-end operation flow of "from the customer to the customer" to support the achievement of the enterprise's business goals.

3.2.2 Domain level

The domain-level integrated combat platform is a domain-level One System, which is mainly aimed at specific business areas within the enterprise, such as supply chain management, customer relationship management, R&D, manufacturing, etc., to promote the collaborative operation of various departments or teams in the same business field to ensure information sharing and consistent action.

3.2.3 departmental level

The department-level integrated combat platform is a department-level One System, which is mainly a digital platform for specific departments within the enterprise, such as finance, human resources, marketing, R&D, procurement, administration, etc., to provide a convenient internal operation and communication platform, promote cooperation and information exchange between department members, and support the efficient management of the department's projects or work and the achievement of goals.

3.2.4. Combat scenario level

The scenario-level integrated combat platform is a scenario-level one-system, a digital platform designed for specific operation scenarios or tasks, providing highly customized solutions and services to ensure the effectiveness, efficiency and change response of operations.

3.3 The main components of the integrated combat platform

The integrated combat platform is mainly composed of the Portal card workbench (EUI), the combat scenario design and operation center, the service market, the intelligent orchestration center, the Celedog® AI competence center, the digital twin platform, DWS, and the public service center.

3.3.1 EUI

Enterprise-Level UI (EUI) is an enterprise-level, lightweight, intelligent, and real-time UI framework and workbench (all-card service model), which can bring users the ultimate experience of Living Service and thousands of people. The construction and construction of EUI is a long-term process, which is the basis for the high-quality application of the fully intelligent real-time platform and the integrated combat platform.

Key features:

- Personal-focused workbench that is subscription-ready and DIY-ready.

- Rely on personal profiles to provide a unified experience across environments.

- Global response to all services and data in seconds.

- Fully connected and collaborative, card-based display, logic, and data can be socialized and delivered.

- Celedog® AI is fully integrated to provide insight into the overall situation, provide accurate value recommendations, and empower individual homework and decision-making.

3.3.2 Operational Scenario Design and Operation Center

The Operational Scenario Design and Operation Center is a key functional module in the integrated combat platform, which is responsible for the design, operation and management of specific operational scenarios in enterprise business activities. The purpose of the center is to provide enterprises with a complete set of operation scenario management solutions through systematic and refined operation scenario management, improve the efficiency, flexibility and adaptability of enterprises in actual operations, and help enterprises maintain competitive advantages in the complex and changeable market environment.

The Operational Scenario Design and Operation Center mainly consists of three modules: Operational Scenario Definition and Design, Operational Scenario Intelligent Matching and Generation, and Operational Scenario Operation Management.

3.3.3 Service Bazaar

The service center is a warehouse that hosts all services (miniapps) on the integrated combat platform, providing a centralized catalog of various services for users to select, purchase, deploy, and manage according to their needs. This module plays a role as a bridge connecting supply and demand in the integrated combat platform, and supports enterprises and individual users to quickly obtain the digital resources and services they need on the integrated combat platform.

Main categories of services:

- In terms of service attributes, it mainly includes business services, product/service services, organizational resource services, and IT services.

- In terms of service categories, they mainly include: cards, atomic services, scenario/service combinations, Celedog agents, and third-party applications.

The service center mainly consists of 8 modules: service catalog and classification, intelligent search and recommendation, service subscription and evaluation, service billing, service deployment and integration, service management and monitoring, service security and compliance, developer support and ecosystem.

3.3.4 Intelligent Orchestration Center

The intelligent orchestration center is one of the core brain elements of the integrated combat platform, which is responsible for managing all atomic service orchestration, service combination orchestration, and combat scenarios.

The intelligent orchestration center includes three orchestration modes, namely, hit mode, manual mode, and intelligent mode.

- Hit Pattern: This pattern is applied to the process of orchestrating atomic services into service compositions, and is also adapted to the orchestration of typical combat scenarios.

- Manual Mode: This mode is used for new or unique combat scenario choreography.

- Intelligent mode: This mode is the recommended combat scenario orchestration after model learning through the Digital ® Workspace ™ System (DWS), and the orchestration results can be manually adjusted.

Figure 6: Service Marketplace and Intelligent Orchestration

3.3.5 Celedog® AI Competence Center

Celedog® AI Competence Center is an enterprise-level AI platform built based on Huahui International's Celedog® large model, which uses advanced natural language processing and generation technology to provide a wide range of intelligent services for enterprise digital transformation, significantly improving work efficiency and business value. It mainly provides the following services for the integrated combat platform:

- Agent Open Platform: Users can use the Celedog® AI Competence Center to create, run and manage various agents, and at the same time integrate with enterprise IT services to automate workflows and tasks.

- Intelligent Q&A and Dialogue: The platform provides users with accurate/contextually relevant answers, multi-round dialogues, and dialogue generation, and the platform supports the completion of homework tasks in intelligent dialogues and the contextual output of task results to IT services.

- Content generation and creation: The platform can automatically generate various types of text content, such as news reports, marketing copywriting, technical documents, creative writing, etc., to help users improve productivity and creative efficiency; It supports text summarization and automatic translation functions, which can extract the core information in long texts or translate the content into different languages, facilitating cross-language communication and information acquisition; Generate code snippets or complete programs based on the user's natural language description, support multiple programming languages, and help developers improve coding efficiency.

- Natural language processing and understanding: The platform can parse and analyze large-scale text data (such as reports and tables in PDF formats), including grammar parsing, entity recognition, sentiment analysis, topic extraction, etc., to help users extract key information from large amounts of text. Through deep semantic understanding, the platform can accurately understand the natural language questions and requests entered by users, whether it is a simple question or answer or a complex instruction, the platform can give an appropriate response.

- Intelligent recommendation: The platform can provide personalized content and service recommendations, including articles, products, services, etc., based on users' historical behavior, interests, preferences, and current needs, to improve user experience and satisfaction.

- Intelligent collaboration and integration: The platform supports multi-user collaboration, where team members can share data, documents, and models to complete tasks together. The platform can be integrated with existing enterprise systems such as CRM, ERP, knowledge management systems, etc., to provide an all-in-one intelligent solution.

3.3.6 Digital Twin Platform

The digital twin platform is an enterprise management twin platform built based on digital twins, big data and artificial intelligence technologies, which realizes the seamless integration of the physical world and the digital world of enterprise operation. Through virtualization and real-time data integration, the platform creates a digital model corresponding to the real operation and management of enterprises, helping enterprises make more accurate decisions, predictions and optimizations, improve operational efficiency, reduce risks, and enhance market competitiveness. This platform will become an important tool for enterprise digital transformation and intelligent management.

- Digital twin model building: The platform first needs to create a digital model that corresponds to the actual operation of the enterprise. This includes aspects such as the company's physical assets (e.g., production equipment, logistics systems), business processes (e.g., purchasing, production, sales), and organizational structure. Models can dynamically reflect the operational status of the enterprise and update it in real-time in the digital environment. Digital twins cover multiple levels, from macro strategy to micro operations. The macro level covers the overall strategic objectives and resource allocation of the enterprise, while the micro level includes specific production lines, inventory management, personnel scheduling, etc.

- Multi-source data integration and real-time data stream processing: The platform integrates information from various data sources, including third-party application services such as IoT sensors, Miniapps, and CRM/ERP systems. By connecting these services, the platform can obtain comprehensive enterprise operation data; Big data processing technology is used to support the analysis and processing of real-time data streams, ensuring that the platform can quickly respond to changes in enterprise operations.

- Scenario Simulation and Simulation: The platform allows users to simulate various business processes, such as supply chain operations, production planning, marketing activities, etc., in a virtual environment. Through simulation, enterprises can test different strategies and scenarios in advance, optimize business processes, and reduce operational risks. Users can set different assumptions (e.g., changes in market demand, supply chain disruptions) and evaluate their potential impact on business operations through simulation, and formulate countermeasures in advance. Through simulation and simulation, the platform can optimize the allocation and utilization of resources, such as adjusting production line scheduling, optimizing inventory management, improving logistics and distribution, etc., to improve the overall efficiency of the enterprise.

- Intelligent decision support: Based on Celedog® AI technology, the platform can learn from historical data and provide data-based intelligent decision support, such as market trend prediction, customer behavior analysis, cost control suggestions, etc. The platform can identify and predict potential operational risks, such as financial risks, supply chain disruptions, market fluctuations, etc., and help enterprises formulate preventive measures in advance to reduce the impact of risks on business operations.

- Enterprise collaboration and system integration: The platform supports the collaborative work of various departments within the enterprise, enabling all departments to coordinate operations based on the same digital twin model to ensure information consistency and decision-making coherence. The digital twin platform is deeply integrated with the existing IT services of the enterprise (such as ERP, SCM, CRM, etc.) to realize the interoperability and sharing of data, forming a seamless management ecosystem. 。

3.3.7 DWS

DWS will not be specifically introduced, please directly visit the official website of Huahui International - Huahui Viewpoint column, that is, DWS: The foundation of digital twin enterprises.

4 Application Cases of Integrated Combat Platform (IT ONE)

4.1 Background

IT ONE is an integrated combat platform specially developed and deployed by the information technology department, which aims to optimize and integrate the IT management and operation processes, IT resources and IT services within the enterprise, and support the company's digital transformation in a fast, efficient, low-cost and high-quality manner by building a powerful digital platform in the IT field.

In modern enterprises, the information technology department is not only responsible for the maintenance and support of infrastructure, but also undertakes a large number of key tasks such as business application development, data management, and security assurance, which plays an extremely important role in the digital intelligence era. However, with the expansion of enterprise scale, the increase of business complexity, and the development of digital technology, the traditional decentralized management model has gradually shown the problems of inefficiency, poor communication, and waste of resources.

To meet these challenges, IT departments need an integrated, flexible, real-time responsive, and digitally capable management platform that can manage IT resources and digital services in a unified manner, optimize workflows, and improve the efficiency of cross-departmental collaboration. IT ONE, as the exclusive deployment of X-ONE, an enterprise-level Integrated Combat Platform, is a direct response to this need. It unifies all aspects of enterprise information technology management into a single platform, providing comprehensive visual monitoring, intelligent decision support, automated operation functions and consistent user operation experience, thereby significantly improving the overall efficiency of the IT department, and also completely opening up the channel for joint operations with business departments.

4.2 Case Practice

During the implementation of the enterprise-level integrated combat platform X-ONE, the IT department of a large manufacturing enterprise became the first batch of pilot users. The company's information technology environment was complex, with hundreds of servers, thousands of network devices, and a massive array of business applications, distributed across multiple geographic locations. Here are the specific applications and results of IT ONE in this enterprise:

1) Data Center Management Automation IT ONE first integrates the existing data center management tools of enterprises to provide a unified monitoring and management interface. With automated scripting and intelligent scheduling, IT departments can manage servers, storage, and network equipment more efficiently without increasing manpower. Fault detection and processing times have been reduced by more than 50 percent, and system availability and response times have been significantly improved.

2) Application Development and Deployment Acceleration The traditional application development and deployment process usually requires multiple manual interventions, resulting in long development cycles and error-prone. IT ONE enables AI-assisted programming, automated code building, testing, and deployment by integrating CI/CD (Continuous Integration/Continuous Delivery) toolchain services and Celedog® AI Meta+ assisted programming agents. Development teams are able to collaborate on a unified platform, improving code quality and reducing application release cycles by 40%.

3) Security Management & Compliance IT ONE provides an integrated solution for security management, including real-time threat detection, automated patch management, and compliance audit capabilities. By integrating with existing security information and event management system services (SIEMs), the platform automatically identifies and responds to security incidents, reducing human error and improving the speed of response to security incidents.

4) Resource Allocation and Optimization After deploying IT ONE, the company used the platform's intelligent resource optimization function to adjust the allocation of computing resources through real-time monitoring and big data analysis. This measure not only reduces the idle rate of IT resources, but also reduces overall operating costs by about 20%.

5) Cross-departmental collaboration and information sharing Through IT ONE's portal card workbench (EUI) and Celedog® smart recommendation, members of the IT department can easily access all relevant services and data, realizing the transformation from "people looking for services" to "services looking for people".Increased efficiency of cross-departmental collaboration. The platform's real-time message push and sharing functions make the flow of information between different functional teams smoother, reducing information lag and communication barriers.

These practices have proved that IT ONE not only helped the company's IT department greatly improve operational efficiency, but also improved the digital management level of the entire enterprise and supported the company's digital transformation strategy.

5 The main challenges faced by the integrated combat platform in practical applications

Although the integrated combat platform has shown strong capabilities in enterprise management, it also faces some challenges in practical application, mainly including the following points:

1) Technical complexity and integration difficulty The integrated combat platform needs to integrate multiple systems and data sources within the enterprise, and the technical architecture, data format and interface standards of different systems are different, which makes the integration and transformation process of the platform extremely complex. Especially in large enterprises, legacy system compatibility issues can make platform deployment more difficult and extend implementation cycles.

2) Data quality and consistency The core of the platform relies on high-quality data, and the data sources are diverse and scattered, and the inconsistency and incompleteness of the data can lead to poor decision-making. Ensuring the accuracy and up-to-date nature of data requires significant resources to be cleaned, standardized, and governed.

3) Security & Privacy Protection With the platform integrating a large amount of sensitive corporate data, security and privacy protection become a key issue. How to effectively prevent data breaches, ensure system security, and deal with increasingly sophisticated cyber threats are challenges that cannot be ignored in the implementation of the platform.

4) User Acceptance and Training Needs The wide range of features and complexity of the IJO can lead to difficulties for users in the early stages of use, especially for employees who rely heavily on traditional work models. Therefore, how to improve the user's acceptance of the new system and provide adequate training and support is the key to the successful implementation of the platform.

5) Continuous maintenance and optimization With the change of enterprise business and the upgrading of technology, the platform needs to be continuously maintained and optimized. How to ensure the long-term stable operation of the platform and respond to new business needs in a timely manner tests the IT capabilities and resource investment of enterprises.

6) Cost and return on investment Although the integrated combat platform can improve the operational efficiency of enterprises, its initial investment cost is high, especially for small and medium-sized enterprises, how to balance investment and return to ensure the economy of investment is an important challenge.

To cope with these challenges, enterprises need to adopt scientific planning, reasonable resource allocation, and strong project management measures in the process of implementing the integrated combat platform, so as to maximize the advantages of the platform and promote the digital transformation of enterprises.

6 Appendix

6.1 Explanation of Terms

- Digital twin enterprise: refers to the digital transformation of an enterprise by creating a digital model in the virtual space that is completely corresponding to the physical enterprise through digital technology. This digital model can simulate the company's operational process, including product design, manufacturing, supply chain management, marketing and other links.

- Borderless business entity: refers to an enterprise form in which an enterprise is not only a member of other ecosystems, but also the creator of its own ecosystem, through open collaboration, resource sharing, and innovation-driven, to achieve cross-industry integration and flexible and agile operations, so as to maintain efficient and sustainable development in the rapidly changing market environment.

- Biz-Agile®：It is a management system for future-oriented commercial entities created by the Celedog® Research Institute.

- X-ONE: An enterprise-level integrated combat system platform developed by Huahui International to achieve all-digital operation and decision-making and command within the enterprise.

- Celedog™ AI：The Celedog2 model and future business intelligence twins developed by Tiangu Intelligent Company, a subsidiary of Huahui International.

6.2 References

- Huahui International Official Website. (2024). Biz-Agile® is the future of business operations. Huahui Viewpoint

- Huahui International Official Website. (2024). Estimation-formula Agile Architecture (E-AA) for Digital Transformation. Huahui Viewpoint

- Huahui International Official Website. (2024). BOBE: The "Building Blocks" of Biz-Agile®. HuaHui Viewpoint.

- Huahui International Official Website. (2024). DWS: The Pedestal of the Digital Twin Enterprise. Huahui Viewpoint

Huahui Digital Workspace System ®, Biz-Agile® and Celedog® are all registered trademarks of Shenzhen Huahui Times Management Consulting Co., Ltd.

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